A short anecdote on two cultures:
Problem: An urgent email does not reach the addressee – all we get is a failure notice. What we know is the addressee’s name and profession. So what to do now?
The digital immigrant sitting next to me tries to send the mail five more times and wonders if there is a problem with either his/her own email-provider or the addressee’s provider.
The digital native simply does some short web research and finds out the addressees phone number and an alternative email-address. It’s as easy as that.
See the difference?
